Refund Policy
All purchases made through Donutters are final.
Refunds will only be considered under the following circumstances:
- Non-Delivery – You did not receive the purchased item within the delivery timeframe explicitly stated on the product listing.
- Significantly Not as Described – The delivered item or currency substantially and materially differs from what was advertised on the product page.
Refunds will not be issued for:
- Delays caused by incorrect user information.
- Punishments, bans, or item removals by DonutSMP.
- Buyer’s remorse or accidental purchases.
- Violations of DonutSMP rules.
All refund requests are subject to review and approval at the sole discretion of Donutters.